Frequently asked
Answers for every step
Find quick answers on ordering, delivery, skin routines, and becoming a distributor.
Ordering
How do I place an order?
Add products to your cart, review quantities and sizes, then check out securely. Stock availability is shown on every product page.
Delivery
What delivery options are there?
We offer regional courier delivery across Gauteng and South Africa. Estimated timelines and courier options appear at checkout before you pay.
Distributors
How do I become a distributor?
Register through our distributor page, share a few details about yourself, and our team will guide you through the requirements and next steps.
Using the range
Start with a patch test, then build your routine
Apply new products to a small area of skin for a day or two before full use. Layer products from lightest to richest, cleansing first and finishing with moisturiser, and store each product as its label directs, away from direct sunlight and heat. Ingredients and directions are listed on every product page.
If you have sensitive skin or a skin condition, check the ingredient list and speak with a qualified health professional before starting a new routine.
Still have a question?
Send us your question and our team will respond with the details you need.